We handle your personal data responsibly, minimally, and in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Controller & Contact
Controller: Marlene Raymakers
Sorauer Str. 8, 10997 Berlin
Email: mail@marleneraymakers.com
If you have any privacy-related questions, please reach out using the contact details above.
2. Data We Collect
• Order & Account Data: Name, address, email, payment info—collected solely as needed to process orders or manage customer accounts.
• Payment Data: Handled by external providers (Stripe, Klarna, Apple/Google Pay). We do not store full card details.
• Newsletter & Marketing: If you opt in, your email is used to send product updates and offers via [Brevo / FunnelKit Automations].
• Analytics: We may use tools like Google Analytics (with IP anonymization) only after you consent via our cookie banner.
3. Purpose & Legal Basis
• Fulfillment of Contract (Art. 6(1)(b) GDPR): Processing orders, shipping, customer service.
• Consent (Art. 6(1)(a) GDPR): Newsletter subscriptions, analytics. You can withdraw consent anytime.
• Legal Obligations (Art. 6(1)(c) GDPR): E.g., tax laws requiring data retention.
• Legitimate Interests (Art. 6(1)(f) GDPR): Improving our service, preventing fraud—only if not overridden by your interests.
4. Sharing & International Transfers
We only share personal data with third parties or service providers when required (e.g., shipping carriers, payment gateways) or legally mandated. If data is transferred outside the EEA, we use Standard Contractual Clauses or equivalent safeguards.
5. Retention & Security
• We retain order data for up to 10 years, adhering to tax and commercial regulations.
• We use SSL encryption, secure hosting, and other measures to protect data from unauthorized access.
6. Your Rights
You have the right to:
• Access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Withdraw consent (Art. 7(3) GDPR)
You may also lodge a complaint with a supervisory authority in your country. To exercise your rights, contact us at [privacy email].
7. Updates
This Privacy Policy may be updated over time if we add new services or if legal requirements change. We will notify you of any significant modifications.